Kelowna Flooring Superstore
A website built around the flooring range, showroom, and estimate requests, supported by ongoing search, social, and advertising.
Read the retail case studyGoogle Business Profile · Canada
Google Business Profile help.
Google Business Profile help means getting your profile claimed, verified, accurate and kept current, so the business people see on Google Maps matches the business you actually run. I'm Bryce Elliot. I set up and clean up profiles for businesses across Canada, and I manage them month to month as part of local SEO. A one-time cleanup is $80 an hour. Ongoing management is part of local SEO, from $750 a month plus $1,000 setup.
A relevant project
What Google Business Profile help covers
- Claiming and verification
- Help claiming your profile, getting access back from whoever set it up, and getting through Google's verification. Google decides the verification method, so I walk you through what it asks for. The profile stays in your account, and I'm added as a manager.
- Categories and services
- The primary category carries the most weight. I choose it and any secondary categories based on what you actually do, then list your services with plain descriptions that match your website.
- Service areas and a hidden address
- If you go to your customers rather than having them come to you, the address can be hidden and a service area set instead. I set the areas you really work in, not a wide circle you can't cover.
- Fixing the wrong town or details
- Profiles often show the wrong locality, an old phone number, or hours that drifted. I correct the details at the source and line them up with your website and main listings, so Google sees one consistent business.
- Photos
- Real photos of your work, your team, your vehicles or your space. Use your own, have me take iPhone photos, or book a professional shoot, quoted separately. Never stock.
- Posts and questions
- Regular posts about your services, seasonal work and offers keep the profile current. Ongoing management can include weekly posts, with the schedule set in your plan. Where Google shows questions on your profile, I keep the answers accurate.
- Replying to reviews
- Reviews come from your customers on their own. I don't ask for, buy or write reviews. I can give you guidance on replying, including to a difficult review, so your replies stay calm, short and in your own voice.
- Price
- A one-time profile cleanup is billed at $80 an hour, with an estimate agreed first. Ongoing profile management is part of local SEO, at $750 to $1,900 a month plus $1,000 setup. CAD, plus applicable GST/HST.
What a profile can and can't do
Your profile is often the first thing people see when they search for what you do nearby. It shows your hours, phone number, photos and reviews before anyone reaches your website. A complete, accurate profile makes you easy to choose.
Map results lean heavily on how close the searcher is, how well your profile matches the search, and how well known your business is. I can make the profile accurate and complete. I can't change distance, and nobody can promise a position in the map results, so be careful with anyone who does.
Most of the basics you can do yourself in an afternoon. My Google Business Profile guide covers setup and verification, and the map ranking checklist lists what to fill in. If you'd rather hand it off, or the profile is stuck on the wrong town or locked in someone else's account, that's where I come in.
A profile works best when it links to a website that answers the next question. That's why ongoing profile work sits inside local SEO, alongside service pages, listings and a monthly report.
Search work you can account for.
For businesses whose services are hard to find or poorly explained online. SEO and AI-search work share the same foundations: useful pages, crawlable content, accurate business information, and relevant evidence. AI-search visibility is included in the SEO scope, rather than sold as a guaranteed placement.
- What we need from you
- Website, Search Console, analytics, and Business Profile access where available. Standalone plans are $750 to $1,900/month, plus $1,000 setup. We agree on the locations, pages, and monthly priorities in writing.
- How we review the work
- Reports show completed work, search impressions and clicks, inquiries where tracked, and dated observations for agreed searches. AI answers vary by question, location, and time; a screenshot is an observation, not a stable ranking. Neither search rankings nor AI citations are guaranteed.
CAD, plus applicable GST/HST. Your written quote confirms scope, timing, and any third-party costs. Production, integrations, and work outside the agreed scope are quoted separately. Bryce remains your main contact.
Common questions
Something not covered here? Text 604-817-1069.
A one-time setup or cleanup is billed at $80 an hour, and I give you an estimate before I start. Ongoing management is part of local SEO, which is $750 to $1,900 a month plus $1,000 setup. CAD, plus applicable GST/HST.
No one can promise that. Map results depend heavily on where the searcher is, how well your profile matches the search, and how well known your business is. I make your profile accurate, complete and consistent with your website, which is the part you control.
Usually it comes from the address on the profile, the service area settings, or where Google has placed your pin. I check those settings and correct what is wrong at the source. Some changes go through Google's review, so they can take a few days to show.
If customers don't visit you, Google's guidelines say to hide the address and set a service area instead. If you have a storefront or office where you serve customers in person, keep the address visible.
No. I don't ask for, buy or write reviews, and I won't do it on your behalf. Reviews should come from your customers on their own. I can help you reply well to the reviews you do get.
No. You stay the owner of the profile, and I'm added as a manager. You can remove my access at any time.
Get your profile right.
The discovery call is free and takes thirty minutes. I'll look at your profile with you, tell you what I'd fix first, and whether a one-time cleanup is enough.
Working from Lake Country. On location in Kelowna, West Kelowna, Vernon, and Penticton.